One credit is one verified or likely contact — an email confirmed by a mail server, our data provider or a published source; an email that follows the company's naming pattern where nobody can confirm it, labelled with its match rate; or a phone number the carrier says is live. Weaker guesses are free on every plan, and a hard bounce refunds the credit.
| Free$0 | Pro$29/mo | Premium$69/mo | Advanced$149/mo | |
|---|---|---|---|---|
| Verified or likely contacts a month | 90 | 500 | 2,000 | 6,000 |
| Sign-up bonus new accounts 500 credits, released 50 a month, valid 12 months · work email, one per company | ✓ | ✓ | ✓ | ✓ |
| Weaker guesses, labelled | free | free | free | free |
| "Not found by verifier" (company format, verifier says no) | ½ credit | ½ credit | ½ credit | ½ credit |
| Bounce refunds | ✓ | ✓ | ✓ | ✓ |
| Unused credits roll over | — | 1 month | 1 month | 3 months |
| Chrome extension, dashboard, CSV export | ✓ | ✓ | ✓ | ✓ |
| Phone line check (carrier-verified) | ✓ | ✓ | ✓ | ✓ |
| Support | email, 1 business day | priority | priority + onboarding call | |
| Start free | Start with Pro | Start with Premium | Start with Advanced |
Prices in US dollars. Each payment covers 30 days and nothing renews automatically — pay again from the Plan tab when you want another 30 days (we email you 3 days before it ends). Create a free account first; upgrade from the Plan tab. A contact is charged once per account — finding the same person again is free.
Other tools advertise thousands of "credits" and stamp every address "verified", checked or not. Ours say what they are: verified, or likely with the match rate — and any address you paid for that bounces comes back as a credit.
Credits belong to your account. Every person at your firm signs in with their own email and their own extension key, and a lost laptop is one key revoked, not a shared password changed.
Unlimited email plans exist because the addresses are guesses. Ours are checked, and checking costs money — so we say exactly how many you get.
A one-time pool of 500 credits for every new company that signs up with a work email address (not Gmail, Outlook and similar — those get the 90 monthly credits), released 50 a month into your balance for up to 12 months from the day you confirm your email. It comes on top of your plan's monthly credits, on any plan, and follows you if you upgrade.
One verified or likely result. Verified: confirmed by the mail server or our data provider, published on the company's own site (or two independent sites) within 18 months, or proven by a delivery. Likely: at a company whose mail nobody can check, an address that follows the naming pattern of at least 5 and at least 60% of its real addresses — the label shows the exact share. A phone number the carrier reports as live is also one credit.
You get back what it cost — 1 or ½ credit. The easy way: your dashboard's Bounces tab gives you a personal tracking address; add a Gmail filter or Outlook rule that forwards bounce messages to it and refunds happen on their own, usually within a minute. You can also mark a lead Bounced by hand. A block for spam or policy is about the message, not the address, and is not refunded.
Optional. BCC your tracking address on outreach and we note who each email went to. If 72 hours pass with no bounce it counts as delivered, and a likely or not-found address that gets through becomes verified for future lookups. We keep the recipients, subject line and time — not the message text.
Free credits, including the bonus released that month, reset each month. Pro and Premium keep up to one month's allowance unused; Advanced keeps up to three months'. The rule is applied when the new month's credits are posted, and you can read every line in your ledger.
Yes, from the Plan tab: upgrades take effect immediately and add the new allowance at once; downgrades and cancellations take effect at the end of the paid period. Credits already granted are never removed when you cancel.
No. Each payment buys 30 days of a plan and nothing renews by itself, so there is nothing to cancel. When the 30 days end without a new payment, the account moves to the Free plan and keeps your leads.